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Pop up appreciation

 

It’s nice to know our work is valued !

I guess we’re all focused on our own busy lives and projects – we often finish with one thing and just move onto the next, without a second thought… That’s why it’s so refreshing when a customer (or a supplier !) takes the time to provide feedback, say thank you or express some appreciation.

Sure, this is blowing our own trumpet a little (but hey, why not ? – we work hard in this space !)… I’d like to share this delightful message :

“I’m very happy with the way in which you have managed my enquiry and also the listing on your site. Your whole approach is both pleasant and professional. You have done everything as we agreed and it is a pleasure to do business with you”

Over the past couple of months we’ve been supporting this landlord with a small property to let – on a popular shopping strip, with good potential as a pop up space. We mentioned the property with a short line on our locations offered list (that mention has just been removed). The landlord didn’t want to publish details of their location – the current tenants may have been a bit sensitive – and didn’t really need a barrage of enquiries… they just wanted to test the waters to see if there could be some interest in short-term lettings. And so we filtered enquiries on their behalf, forwarding candidates with a genuine interest in the suburb and reasonable expectations of opening a pop up shop.

The original message (above) arrived a few weeks ago, as several enquiries had found their way through to the landlord. Late yesterday there was another email – “I received five quality leads through you however after much to and fro I have finally signed off on a long term lease… I would not hesitate to use or recommend your company in the future”

I’d like to add that this landlord has also been professional and responsive – keeping us informed on the progress of the pop up enquiries and their other efforts in re-leasing the property. It’s been a respectful (and valued) association…

 

popUPshops Melbourne FI

 

image : popUPshops Melbourne

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